Return Authorization System

The Return Authorization System is the module in which the user interacts with customers or vendors concerning the disposition of unwanted material.  In integrating with the Sales Order Module, the user can generate a traceable RMA (Return Material Authorization).  Upon receipt, the RMA instigates action that can affect customer or inventory information.  This process eliminates the need for duplicate data entry and is a key element in improving customer satisfaction.

 Additional functionality of this module allows for the tracing of actions in the disposing of purchased material, which is not needed or wanted.  Besides this integration with the Sales Order and Purchase Order Modules, the Return Authorization System integrates with the Inventory Module to allow for the accurate tracking of inventory quantities.